Privacy Policy
Last updated: January 2024
Introduction
NYC Car Service ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our car service and website.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us, including:
- Name and contact information (phone number, email address)
- Pickup and drop-off addresses
- Payment information (processed securely through third-party providers)
- Flight information for airport pickups
- Special requests and preferences
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and browser type
- Device information
- Pages visited and time spent
- Referring website
How We Use Your Information
We use the information we collect to:
- Provide and manage our car service
- Process your reservations and payments
- Communicate with you about your bookings
- Send you updates and promotional communications (with your consent)
- Improve our services and website
- Comply with legal obligations
Information Sharing
We do not sell your personal information. We may share your information with:
- Our drivers to fulfill your transportation request
- Payment processors to complete transactions
- Service providers who assist our operations
- Legal authorities when required by law
Data Security
We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of marketing communications
- Lodge a complaint with a supervisory authority
Cookies
Our website uses cookies to enhance your experience. You can control cookie settings through your browser preferences.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy, please contact us:
- Phone: (917) 997-8345
- Email: privacy@nyccarservice.nyc