Contact
Contact NYC Car Service
Book online or call (917) 997-8345 for airport transfers, black car service, corporate travel, hourly chauffeurs, and Sprinter van transportation across the NYC metro area.
Book onlineThe fastest way to reach us
Call (917) 997-8345. Dispatch runs 24/7 for airport, corporate and event moves, so a call is the quickest route for same-day rides, flight changes and anything with more than one vehicle.
For a standard ride you already have the details for, the online form is quicker than a call. It collects addresses, times, passengers, bags and flight numbers in one place and shows the total before you confirm.
What to have when you call
The pickup date and time, both addresses, the passenger count and the number of bags. For airport rides, the airline and flight number. For weddings, events and roadshows, the full timeline and how many people move at each step, so dispatch can say which vehicles fit.
Changing a reservation
Call the same number with the passenger name and the ride date. Flight changes, extra stops, a different pickup time or a bigger vehicle are all easier to handle the earlier dispatch hears about them.
On the day of an airport pickup
The flight number on the reservation lets dispatch follow a delayed or early arrival without a call from you. If something changes that the flight data will not show, such as a different terminal, a missed connection or an extra passenger, call the dispatch line so the chauffeur can be redirected.
Keep the phone number on the reservation switched on after landing. It is how the chauffeur and dispatch reach you at the curb or in arrivals.
Assistants, coordinators and groups
Assistants and travel coordinators can book for executives and guests. Put each passenger's name and mobile number on their ride, and call to plan roadshow days, investor meetings or event moves that need several vehicles timed together.
Where we operate
Pickups cover Manhattan, Brooklyn and Queens, Long Island and the Hamptons, Westchester, Greenwich and Stamford, and Jersey City and Newark, plus JFK, LaGuardia, Newark Liberty, Teterboro and Westchester County Airport.
Contact FAQs
What is the NYC Car Service phone number?
(917) 997-8345. Dispatch answers 24/7.
Can I book without calling?
Yes. The booking page has a secure reservation form that shows the vehicle, total and terms before you confirm.
How do I change an existing ride?
Call dispatch with the passenger name and ride date, and give the new time, stops or vehicle.
Who should I call for a group or wedding booking?
Call (917) 997-8345 with the full timeline and head count. Multi-vehicle plans with sedans, SUVs and Sprinters are arranged by phone.